It’s so easy to judge people, when you’re in your own environment and in your own comfort zone.
A short while ago, my friend Govoi moved from Kenya to Germany and I was his go-to person during the days when he was settling in. It was his first trip to a Western country. One day, he wanted to come back home by train from his university. I sent him the train connections including directions on how to change from train 7 to train 18 at a station called Neumarkt. At some point, Govi called me and said that there is no train with the number 18. I checked Google maps and another transport app and told him that it MUST be somewhere at Neumarkt and that he should just look on the other side of the road. 20 minutes later, he called me back and said that he tried everything, but he still can’t find his train. I asked him to approach other people around the station and ask where the train leaves. “I don’t even speak German and people stare at me, cause I’m a foreigner”, he replied. “Ok, let me come there to pick you up then”, I replied slightly annoyed. It turned out that train number 18 is a subway train and not an over ground train like the other ones that leave at the station – and Govoi simply didn’t know about subway trains.
Now, to be honest, my first thought was that it can’t be that hard to change trains and that Govoi is clearly a very confused and naive person.
But then I remembered our trips to rural areas of Kenya. I didn’t understand a word of the local languages and it was impossible for me to remember the difficult names of the different villages we were traveling to. What is more, I had no idea how to figure out where the Matatus (minibuses) are going or where to get off. It was a mystery to me how people find their way without bus schedules and roadmaps. I was lost – at least as much as Govoi was lost in Germany.
So, I thought to myself that we easily take the systems that we are used to for granted and we forget that in other parts of the world, things work in entirely different ways. We judge people, because they fail to understand our systems and we act arrogantly when they need our help.
Let’s keep in mind that all foreigners – immigrants, refugees, exchange students – might be helpless in some situations, but at the same time they are more knowledgeable than us in the systems where they originally come from.
(The photo shows Govoi sorting out our transport in Kitale, Kenya)